Objective

To obtain a full-time position in User Experience Design to apply my knowledge of methods in shaping and delivering desirable user interaction to enhance overall user satisfaction. Educational knowledge from Master's degree in Human-Computer Interaction at Carnegie Mellon University, and field experience as a product designer for software development create synergism in understanding user needs and translating them into elegant solutions.

Work Experiences

Wireless Generation, Associate Product Designer, 2007.10 ~ current
Drive innovation in defining user interface of various products and create a big picture in delivering overall user experience. Day to day work includes design of wireframe and prototype on various use cases which is carefully crafted with intensive user research.

NetPion, Web Development Team, 2002.05 - 2003.05
Assisted in delivering the value of products and solutions to prospective buyers by successfully presenting how the products capture the business needs and cover user expectations.

CodiNet, Web Development Team, summer 2001
Assistant web designer, worked in creating web banners and logos.

User Experience Design Experience

SAP AG
User testing lead of MHCI Capstone project on bridging the gap between the users and SAP design time tools. Led user research and usability testing on business process experts who are the prospective users of the composite application design time tools.
Methods: Focus group, Affinity diagraming, Contextual Inquiry, Contextual design, Competitive analysis, Heuristic evaluation, Proof of concept, Wireframe, Think aloud, High Fidelity Prototype
(click for detail...)

Personalized Web Experience
Led the team in capturing the user needs for personalized services from recipe websites and converting the design idea into the design opportunity. Validated insights from user research and concepts from design ideas and crafted website prototype.
Methods: Directed storytelling, Competitive analysis, Bricks and mortar observation, Persona, Scenario, Storyboard, Wireframe, Navigation map, Website prototype
(click for detail...)

Blogger Redesign
Evaluated the existing interface of Blogger.com with various methodologies and contributed to generation of 80+ problem statements for identifying key usability drawbacks. Resulted in 7 major usability enhancements on the areas of Exploration, Presentation, and Control of content.
Methods: Focus group, Affinity diagraming, Contextual inquiry, Contextual design, Keystroke-level modeling, Heuristic evaluation, Cognitive walkthrough, Think aloud
(click for detail...)

TabletPC Math Whiz
Drove the redesign on enhancing the current UI of mathematics application on tablet pc. Resulted in reinforcing education for 4th grade elementary school students with instant and visually strengthened feedback.
Methods: Focus group, Affinity diagraming, Cooperative inquiry, Contextual design, Heuristic evaluation, Participatory design, Paper prototype, Think aloud
(click for detail...)

Education

Carnegie Mellon University, PA
Master of Human-Computer Interaction, August 2007

Long Island University, C.W.Post Campus, NY
B.S. in Computer Science with Mathematics Minor, 2006
Deans List 1999-2000, 2001-2002
President of Korean Student Association, 2000